Delivery Information

UK Mainland Delivery

Orders are dispatched very promptly and usually take 2-3 working days (Subject to stock availability) Your order it's checked vigorously throughout the packing and with 100% of our bird feed and suet products been made on our premises daily, you're sure to receive the freshest possible wild bird food.

We've made our delivery charges simpler and cheaper so you can fill up for less, please see below for our NEW delivery charges and offers.

Delivery charges for all UK Mainland postcodes:

Orders above £40.00 are FREE DELIVERY. No weight limits, just FREE.

Orders below £39.99 will incur our NEW smaller delivery charge of just £4.99 per order. No weight limits, just one small charge of £4.99

PLEASE NOTE: During exceptional circumstances or weather conditions both standard and guaranteed delivery services may be suspended and in this case no late delivery claim will be entered into.

Delivery times

Monday to Friday (excluding bank holidays) 8am – 6pm.

All orders are normally despatched within 24 hours of order confirmation. Orders for the next working day must be on our system by 9am on the day of despatch (next working day delivery is available Monday – Friday.

You will be shown a list of available delivery options and prices during the checkout process. All orders placed after the cut-off time of 3pm on Friday and over the weekend will be despatched on Monday. If Monday is a bank holiday this would then be Tuesday.

Upon your order being dispatched you will then be emailed a tracking number so you are aware that your goods are on there way to you.
Our Chosen Delivery Partner is DPD. Please provide an email and mobile phone number upon ordering to take advantage of DPD full tracking service.

Non- Delivery

All claims for shortages and/or non- delivery must be made by either telephone, email, or live chat within 48 hours of receipt, otherwise, claims cannot be entered into. We will do our utmost to resolve any such situations speedily, efficiently, and amicably.

We sadly do not currently offer delivery to the below areas:

Scottish Islands

Scottish Highlands

Northern Ireland, Isle man & Scilly Isles

Southern Ireland

Isle of Wight

Channel Islands

International Shipping
Unfortunately, we do not ship our products outside the U.K. at this present time but we are working hard towards offering this service in the near future, we do apologise for the inconvenience this has caused.

If you are unclear with any issues concerning delivery charges, please don’t hesitate to contact us via:

Call our customer order line FREE on: 0800 246 5251    (Lines open 10 am-4.30 pm)


Email us at:

Or Start a live chat session during your visit to ( Icon bottom right of the screen)

Lines are open from 10am to 4.30pm weekdays and closed on Saturdays & Sundays. Please contact us via email during the weekend or use our live chat to get a quick response. We are here to help with any issues you may have, please don’t hesitate to call us.